Finding a supplier for construction wear parts can be hard. Never buy rubber tracks, undercarriage, rubber pads, steel chains, or solid tires from online unknown sellers. Here are some tips to what to look for in a supplier.
Download a checklist here for wisely choosing a construction wear parts supplier.
The relationship is the most important part of finding a construction wear parts supplier. Find a partner that understands your needs and works with any special requests you might have. It is important that your partner puts people first and you have someone to rely on when things go wrong.
When you pick a supplier, make sure they are going to have your parts in stock all the time. Downtime is valuable. Location is as essential as availability, how long is it going to take for you to get your product? How fast can they ship the parts out? What are their shipping policies? Do they have any hidden fees related to order size? Pick a partner that has a fair shipping policy no matter whether the order is 2 idlers or 4 sets of rubber tracks.
Do NOT buy construction wear parts from an unknown source. Be sure your supplier is a trusted seller.
One of the main risks to buying tracks from an unknown seller is not being able to resolve any issues with defective tracks. It is highly likely the seller will not be accepting returns. Therefore, a lot of online listings have the phrase ‘sale is final’ or ‘as is’ in them. The seller is pre-warning you that any issues with this order are your responsibility. You are not protected at all when buying a track from an unknown seller. Look for a trusted seller badge on eBay listings if buying through eBay. These sellers have worked hard to offer free shipping and free returns on all purchases.
Rubber tracks affect your machines performance ensuring your machine is in peak condition to get the job done and how safe it is for your operators. Before purchasing any construction wear parts ask yourself…
- Is this product made to OEM specifications?
- Will it fit my machine?
- What is the quality of the rubber track?
- What is the supplier’s shipping and returns policy?
Summit Supply is the industry leader for quality construction wear parts. Our mission is people first and we give unmatched service to our customers. Our products ship from 6 different warehouses around the country and all standard orders ship free. Explore our product lines or give us a call at 888.888.1248 with any questions.
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